Delete your NextRep account

You can delete your NextRep account and all associated data at any time. The quickest way is right in the app. If you no longer have the app installed, you can also request deletion by email.

Option 1: In the app (immediate)

Sign in to the NextRep app and follow these steps. You'll find the “Delete Account” button at the very bottom of the “Edit Profile” page.

iPhone (iOS)

  1. Profile
  2. Edit Profile
  3. Delete Account

Android

  1. Profile
  2. Edit Profile
  3. Delete Account

Type the word shown to confirm (DELETE in English, LÖSCHEN in German) and tap “Delete”. If you signed in with Apple, you'll briefly confirm with Apple afterwards – this also disconnects “Sign in with Apple”. Your account is deleted right away.

Option 2: By email (without the app)

Send an email to contact@nextrep.de

Subject: Delete account

Please send the email from the address you used to register your NextRep account so we can clearly match the account to you. If you signed in with Apple using “Hide My Email”, please mention it – we'll get back to you to identify your account.

We process your request within one month at the latest (usually much sooner) and confirm the deletion by email.

Write an email

What gets deleted

Together with your account, we immediately delete:

  • your account and login data (email address, password, or Sign in with Apple or Google)
  • your profile (name, date of birth, body data, goals, settings, reminders)
  • workout data and training plans (including shared plans), running and interval data including routes
  • food diary, custom foods, water intake and food scans
  • weight history and supplement data
  • achievements and usage data of the AI features
  • your profile photos
  • your customer record at our subscription provider RevenueCat

Pseudonymized usage events (analytics) and crash reports linked to your account are deleted right away as well. All other events and crash reports are deleted automatically after 90 days.

The data disappears from our backups after 30 days at the latest. Deletion cannot be undone.

What remains – and what you need to do yourself

  • Cancel your subscription in the store: deleting your account or the app does not end an active subscription. Please cancel it yourself, ideally before deleting – on iPhone under Settings → [your name] → Subscriptions, on Android in the Google Play Store under profile picture → Payments & subscriptions → Subscriptions. Otherwise it keeps renewing.
  • Purchase and invoice data at Apple or Google: Apple and Google process your purchases as the seller. They store this data according to statutory retention periods (in Germany up to 10 years for invoices and accounting records) and their own privacy policies. We have no access to it.
  • Purchase with an athlete code: if you subscribed using a NextRep athlete's code, a billing record without your name or email address (customer ID, plan, term, code) remains, because we use it to pay the athlete's commission. We keep it only as long as commercial and tax retention obligations require (up to 10 years).

More information

For details on how your data is processed and stored, see our Privacy Policy.